Frequently Asked Questions
Everything you need to know about shopping at Ten Little
How do I determine the right shoe size for my child?
We recommend using our printable fit finder or our interactive size guide. Since children's feet grow quickly, we suggest measuring every 2-3 months to ensure the best fit and healthy foot development.
What is your shipping policy?
We offer free standard shipping on all orders over $50 within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Simply visit our online portal to generate a prepaid shipping label.
Are Ten Little shoes pediatrician-recommended?
Yes, our footwear is designed in collaboration with pediatricians and physical therapists to support natural foot movement and healthy development for first walkers and beyond.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are working hard to expand our shipping capabilities to more countries in the near future.
What materials are used in your products?
We prioritize safety and sustainability. Our shoes are made from high-quality, vegan materials that are free from harmful chemicals, phthalates, and lead, ensuring they are safe for your little ones.